Software Licence Agreement

Before installation continues, the person authorised by your organisation must read this Agreement with Mystical Home Decor Products (owner of the brand “MGH AI Apps”) and accept it. Installation will not proceed until it is accepted.

1. Definitions

Licensor” means Mystical Home Decor Products (owner of the brand “MGH AI Apps”), the provider of the Software. “Licensee”, “you” or the “Organisation” means the legal entity accepting this Agreement. “Software” means this operations, CRM and inspection/testing management application, including all modules, updates and documentation. “Licence Key” means the cryptographically signed authorisation the Licensor issues that fixes the permitted number of Users and the validity period. “User” or “Seat” means one individual account permitted to sign in. “Customer Data” means data you enter into or generate within the Software.

2. Grant of Licence

Subject to your continuous compliance with this Agreement and payment of the applicable fees, the Licensor grants you a non-exclusive, non-transferable, non-sublicensable, revocable licence to install and use the Software on a server you control, for your internal business purposes only, limited to the number of Users and the term stated in your Licence Key. No rights are granted except those expressly set out here.

3. Licence Key, Seats and Activation

The number of Users and the validity period are governed solely by the signed Licence Key issued by the Licensor. You may not exceed the licensed number of active Users. A User account that has left the Organisation may be deactivated and its Seat reassigned; deactivation preserves all records. Expiry of the Licence Key places the Software into a read-only state — your data remains fully readable and exportable, and nothing is deleted.

4. Restrictions

You shall not, and shall not permit any person to: (a) exceed the licensed number of Users, or attempt to increase Seats other than through a Licence Key issued by the Licensor; (b) disable, bypass, tamper with, remove or interfere with the licensing, seat-counting or metering controls of the Software, or any Licence Key; (c) reverse engineer, decompile or disassemble the Software except to the limited extent such restriction is prohibited by applicable law; (d) copy, resell, rent, lease, sublicense, distribute, host for third parties, or operate a service bureau with the Software; (e) remove or obscure any proprietary notice; or (f) use the Software in violation of any applicable law. Any circumvention of the licensing controls is a material breach and, where wilful, may constitute an offence under Sections 43 and 66 of the Information Technology Act, 2000.

5. Fees, Payment and Taxes

Fees are charged per User on a monthly or annual basis as selected, and are exclusive of Goods and Services Tax (GST) and any other applicable taxes, which you shall bear. Except where required by law or expressly agreed in writing, fees are non-refundable. The Licensor may revise pricing on renewal with prior notice.

6. Term, Renewal and Expiry

This Agreement takes effect on acceptance and continues for the period of your Licence Key. It renews only on the issue and application of a new Licence Key following payment. On expiry the Software becomes read-only until renewed; a grace period, where stated in the Key, delays this.

7. Termination

The Licensor may suspend or terminate this Agreement on written notice if you materially breach it (including any circumvention of licensing controls or non-payment) and fail to cure within fifteen (15) days, or immediately on your insolvency. On termination your right to use the Software ends; Clauses concerning intellectual property, confidentiality, liability, indemnity, data protection and governing law survive. You may export your Customer Data before termination takes effect.

8. Intellectual Property

The Software and all intellectual property rights in it are and remain the exclusive property of the Licensor. This Agreement transfers no ownership. All rights not expressly granted are reserved.

9. Customer Data and Ownership

As between the parties, you own all Customer Data. The Licensor claims no ownership of it. Because the Software runs on your own server in the self-hosted model, Customer Data resides on infrastructure under your control, and you are responsible for its backup, retention and security in your environment.

10. Data Protection and Privacy

Each party shall comply with applicable data-protection law, including the Digital Personal Data Protection Act, 2023 and, where applicable, the EU/UK General Data Protection Regulation. In the self-hosted model you act as the Data Fiduciary/Controller for Customer Data and are responsible for lawful processing, notices and data-principal rights; the Licensor acts, if at all, only as a Data Processor for any limited data shared for support or licensing. You shall implement reasonable security safeguards, and shall handle any personal-data breach in accordance with law, including directions issued by the Indian Computer Emergency Response Team (CERT-In) under Section 70B(6) of the Information Technology Act, 2000, including the applicable reporting timelines.

11. Confidentiality

Each party shall keep confidential the other’s non-public information (including the Software, Licence Keys, and pricing) and use it only to perform this Agreement, for so long as it remains confidential.

12. Warranties and Disclaimer

The Licensor warrants that it has the right to grant this licence. Otherwise the Software is provided “as is” and “as available”, without warranty of any kind, whether express, implied or statutory, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement, to the maximum extent permitted by law. The Licensor does not warrant uninterrupted or error-free operation, particularly where the Software runs on infrastructure you control.

13. Limitation of Liability

To the maximum extent permitted by law, neither party shall be liable for any indirect, incidental, special, consequential or punitive damages, or loss of profit, revenue, data or goodwill. The Licensor’s aggregate liability arising out of or relating to this Agreement shall not exceed the total fees paid by you for the Software in the twelve (12) months preceding the event giving rise to the claim. Nothing limits liability that cannot be limited by law.

14. Indemnification

You shall indemnify and hold the Licensor harmless against claims arising from your use of the Software in breach of this Agreement or applicable law, or from your Customer Data. The Licensor shall indemnify you against third-party claims that the unmodified Software, used as permitted, infringes their intellectual property rights, subject to the limitation of liability above.

15. Support, Updates and Audit

Support and updates are provided at the scope and for the period separately agreed. The Licensor may, on reasonable notice, verify your compliance with the licensed number of Users, including through usage the Software reports back to the Licensor. You agree not to interfere with such reporting.

16. Compliance, Export and Anti-Bribery

You shall comply with all applicable laws in your use of the Software, including export-control, sanctions and anti-bribery laws (including the Prevention of Corruption Act, 1988).

17. Force Majeure

Neither party is liable for failure or delay caused by events beyond its reasonable control.

18. Governing Law and Jurisdiction

This Agreement is governed by the laws of India. Subject to Clause 19, the courts at Gandhinagar, Gujarat, India shall have exclusive jurisdiction.

19. Dispute Resolution and Arbitration

Any dispute shall first be attempted to be resolved amicably. Failing that, it shall be finally resolved by arbitration by a sole arbitrator under the Arbitration and Conciliation Act, 1996. The seat and venue of arbitration shall be Gandhinagar, Gujarat, India, and the language shall be English. The award shall be final and binding.

20. Electronic Acceptance

You agree that accepting this Agreement electronically — by ticking the boxes below, typing your name as signature and submitting — creates a valid and binding contract, and constitutes your electronic signature. This is recognised under Section 10A of the Information Technology Act, 2000 and the Indian Contract Act, 1872. A record of your acceptance (name, designation, organisation, date, time and network address) is stored as evidence.

21. General

This Agreement, with the applicable order and Licence Key, is the entire agreement between the parties and supersedes prior understandings. If any provision is held unenforceable, the rest remains in effect. Failure to enforce a right is not a waiver. You may not assign this Agreement without the Licensor’s consent; the Licensor may assign it to an affiliate or successor. Notices to the Licensor may be sent to legal@mghaiapps.com.

Version 1.0. This document is a template and does not constitute legal advice.

Your full name (this is your signature)
Your designation
Organisation (legal name)
Your work e-mail